

Lessons are already happening
Residents already invite swim instructors into your pool to teach them. With at-cost lessons for residents, there is no reason for residents to arrange them privately.

Managed access
The building earns when families from the neighbourhood book lessons in the hours you set. Instructors arrive through secure, managed access for a scheduled lesson and leave when it ends. It's indistinguishable from ordinary resident use, yet generating thousands each month.

No work, all profit
Simply set the amount the building earns for each lesson and Propel will handle the rest including customer service enquiries. Then receive one payment for all lessons taught each month, to offset pool costs or add to the building's bottom line.

Stay covered
Non-Propel instructors may not carry any insurance. Those that do may have a minimal $1M to $2M. Propel carries five times that, reaching the corporation and its directors, officers, and employees named as additional insureds for their vicarious liability arising out of the lesson, as well as the instructor and Propel itself. A certificate is available for your risk team or broker to review.
Learn more →The problem with unsanctioned lessons
Strict policies and monitoring only push them out of sight.
A burden for your staff and a liability for the building.
The value created in your pool flows somewhere else.
How we compare
Propel
Per lesson rev share that offsets costsUnsanctioned lessons
Nothing comes back to the buildingPropel
$10M industry-leadingUnsanctioned lessons
Minimal insurance, if anyPropel
All lessons documented, waivers on fileUnsanctioned lessons
No records of any kindPropel
Overlap prevented by our booking systemUnsanctioned lessons
No coordination leads to frequent conflictsPropel
Senior, industry veterans (avg 8 years+)Unsanctioned lessons
Unverified, no cert or background checkPropel
If pool is busy, instructors cancelUnsanctioned lessons
Lessons push through crowded conditionsOffset your pool costs and put the excess back into the building
Testimonials

"Propel has completely offset our pool costs and the excess we earn is now reducing owners’ strata fees."
Strata President
Vancouver, BC
"Residents love that their kids can learn to swim downstairs."
Strata Council Member
Burnaby, BC
"Concierge lets the instructor in and that is the whole process."
REIT, Director of Revenue
Calgary, AB
"Lessons were out of control before we started using Propel."
Condo Board Treasurer
Toronto, ON
How it works

Our team helps you set up everything, including secure access provided to approved instructors.

Lessons are easily booked and paid for through the Propel website.

Instructors arrive and teach as they were already doing, except now the property is earning revenue.
Common questions
The exposure boards worry about comes from lessons happening informally, with no record of who is in the pool and no coverage behind them. Lessons booked through Propel are tracked, and covered by $10 million per occurrence, with the corporation and its directors and officers named as additional insureds alongside the instructor, for their vicarious liability arising out of those lessons.
That is your corporation’s decision, not ours. Most buildings already have residents inviting instructors in informally. Propel gives the board a way to permit lessons on defined terms instead: set hours, approved instructors, and insurance on every lesson.
The City of Toronto looked at this directly. In a 2016 staff report on using condominium pools for swim instruction, Parks, Forestry and Recreation concluded that running the City’s own public programs in condo pools was not viable, and encouraged condominium communities that want to use their pools this way to look at contract swim lesson providers instead.
$10 million per occurrence on the lessons we book, with the corporation and its directors and officers named as additional insureds alongside the instructor, for their vicarious liability arising out of those lessons. Where a claim arises from an instructor’s or Propel’s negligence, our coverage responds before the corporation’s. How much the corporation should carry overall is a question for your broker, who knows the building. A certificate is available for them to review.
No. Lessons are booked only into the hours the board opens up, and our booking system prevents two from overlapping. Pool space is never sectioned off, and instructors cancel if there is no space when they arrive.
Yes. The model is the same whether the decision sits with a strata council in BC or a board of directors in Ontario, Alberta, or Saskatchewan. Our team works with whoever makes the call in your building.
Each instructor is a professional who provides proof of certification and passes a background check before teaching. They are experienced rather than newly trained, averaging more than eight years of teaching, because senior instructors come to Propel to earn more and manage their own schedules.
No. Clients book and pay through Propel. The corporation receives one payment each month covering every lesson taught in the building, with no fees deducted from it.
Residents receive at-cost pricing on lessons in their own building, and the revenue offsets pool costs, upkeep, and repairs for everyone who lives there.
You set the amount the corporation earns per lesson, so earnings scale with the hours you open and the demand around your building. Our team will model it with you before you commit to anything.
Our team is ready to answer any questions from your board or property manager and learn more about your building to see if Propel is right for you.
